It's rant time after my Uncle's shoddy experience with BT. He needed an extra disk for his WiFi - which comes from BT btw. Off to the shop online, logon as an existing BT WholeHome WiFi customer, picks BT WholeHome WiFi additional disk as shown. note it says works with any broadband service provider. So as I already have BT WholeHome WiFi it should be a shoe in yes? Waited for 3 days for it to arrive, follow instructions to the letter and it doesn't fuckin work. Phone BT shop, get bounced around. BT: Hello sir can I help you? Me YES I can't get my new BT WholeHome WiFi disk to work. BT: Have you followed the instructions sir? Me No I just pressed all the buttons at random. BT very witty sir. Who is your provider Me YOU ARE FFS BT let us just check ah yes you have BT WholeHome WiFi premium and you've bought a BT WholeHome WiFi extra disk. Me yep call me cavalier BT ah well the BT WholeHome WiFi disk doesn't work with BT WholeHome WiFi premium. Me desp